{"id":1387,"date":"2021-01-07T12:49:51","date_gmt":"2021-01-07T12:49:51","guid":{"rendered":"http:\/\/www.mailsdaddy.com\/blogs\/?p=1387"},"modified":"2023-08-06T09:59:05","modified_gmt":"2023-08-06T09:59:05","slug":"how-to-create-shared-mailbox-in-office-365-exchange-online","status":"publish","type":"post","link":"https:\/\/www.mailsdaddy.com\/blogs\/how-to-create-shared-mailbox-in-office-365-exchange-online\/","title":{"rendered":"How to create shared mailbox in Office 365 Exchange Online?"},"content":{"rendered":"<p>Here, through this blog, I am ging to tell how to create shared mailbox in Office 365. Creating shared mailboxes helps a group of people to communicate and reply to messages sent to the shared mailboxes. Shared mailboxes are free and there is no requirement to license up to 50 GB. To increase the limit of shared mailbox there is the need for the license.<\/p>\n<p>Only people inside the organization can use shared mailboxes. When a user sends a message from this mailbox then is sent from the shared username rather than the individual username. Members of the shared mailbox can see the received message and respond to it. Each member can also view the changes done by the other members.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.mailsdaddy.com\/blogs\/how-to-create-shared-mailbox-in-office-365-exchange-online\/#How_to_create_shared_mailbox_in_Office_365_using_EAC\" >How to create shared mailbox in Office 365 using EAC?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.mailsdaddy.com\/blogs\/how-to-create-shared-mailbox-in-office-365-exchange-online\/#Open_shared_mailboxes_in_Office_365_using_PowerShell\" >Open shared mailboxes in Office 365 using PowerShell?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.mailsdaddy.com\/blogs\/how-to-create-shared-mailbox-in-office-365-exchange-online\/#Add_or_remove_the_shared_mailbox_in_Office_365\" >Add or remove the shared mailbox in Office 365?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.mailsdaddy.com\/blogs\/how-to-create-shared-mailbox-in-office-365-exchange-online\/#How_to_save_sent_emails_to_shared_mailboxes\" >How to save sent emails to shared mailboxes?<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.mailsdaddy.com\/blogs\/how-to-create-shared-mailbox-in-office-365-exchange-online\/#How_to_add_shared_mailbox_Office_365_to_Outlook\" >How to add\u00a0 shared mailbox Office 365 to Outlook?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.mailsdaddy.com\/blogs\/how-to-create-shared-mailbox-in-office-365-exchange-online\/#Conclusion\" >Conclusion<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"How_to_create_shared_mailbox_in_Office_365_using_EAC\"><\/span><strong>How to create shared mailbox in Office 365 using EAC?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li>Sign to Exchange Online Admin account. On the O365 Admin center page, go to Groups and then the shared mailboxes page.<\/li>\n<li>Select <strong>+Add a mailbox<\/strong>. Enter your name and the email address then click the <strong>Add.<\/strong><\/li>\n<\/ul>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-1388\" src=\"https:\/\/www.mailsdaddy.com\/blogs\/wp-content\/uploads\/2021\/01\/e3035132-8986-4ec7-b7c0-f2752080d2c0.png\" alt=\"shared-mailbox-in-office-365\" width=\"614\" height=\"242\" srcset=\"https:\/\/www.mailsdaddy.com\/blogs\/wp-content\/uploads\/2021\/01\/e3035132-8986-4ec7-b7c0-f2752080d2c0.png 614w, https:\/\/www.mailsdaddy.com\/blogs\/wp-content\/uploads\/2021\/01\/e3035132-8986-4ec7-b7c0-f2752080d2c0-300x118.png 300w\" sizes=\"(max-width: 614px) 100vw, 614px\" \/><\/p>\n<ul>\n<li>Now, hit on <strong>Add members to this mailbox<\/strong> and click on the <strong>+Add members<\/strong><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-1389\" src=\"https:\/\/www.mailsdaddy.com\/blogs\/wp-content\/uploads\/2021\/01\/a2a72e3d-6170-40fe-a94f-0af8fbef8ab2.png\" alt=\"create-shared-mailbox\" width=\"282\" height=\"276\" \/><\/p>\n<ul>\n<li>Select members to add to shared mailboxes of Office 365 account. Click the Save button and then close.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-1390\" src=\"https:\/\/www.mailsdaddy.com\/blogs\/wp-content\/uploads\/2021\/01\/e6c58953-f6d7-4f0b-97ba-308516bf2a94.png\" alt=\"form-shared-mailbox\" width=\"320\" height=\"254\" srcset=\"https:\/\/www.mailsdaddy.com\/blogs\/wp-content\/uploads\/2021\/01\/e6c58953-f6d7-4f0b-97ba-308516bf2a94.png 320w, https:\/\/www.mailsdaddy.com\/blogs\/wp-content\/uploads\/2021\/01\/e6c58953-f6d7-4f0b-97ba-308516bf2a94-300x238.png 300w\" sizes=\"(max-width: 320px) 100vw, 320px\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Open_shared_mailboxes_in_Office_365_using_PowerShell\"><\/span><strong>Open shared mailboxes in Office 365 using PowerShell?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Below are the command to create shared mailbox in O36 account. User just need to execute the below given command to the Microsoft PowerShell.<\/p>\n<p><strong><code>New-Mailbox -Shared -Name \"Sales Department\" -DisplayName \"Sales Department\" -Alias Sales | Set-Mailbox -GrantSendOnBehalfTo MarketingSG | Add-MailboxPermission -User MarketingSG -AccessRights FullAccess -InheritanceType All<\/code><\/strong><\/p>\n<p><strong>Steps to Block the Sign-In for shared mailbox account <\/strong><\/p>\n<ul>\n<li>On the Admin page, go to <strong>User<\/strong> and then <strong>Active Users<\/strong>. Now, find the account for the shared mailbox.<\/li>\n<li>Then, select the user and then select <strong>Block this user<\/strong> Click on <strong>Block the users from signing in<\/strong> and select <strong>Save<\/strong> <strong>changes<\/strong>.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Add_or_remove_the_shared_mailbox_in_Office_365\"><\/span><strong>Add or remove the shared mailbox in Office 365?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>Go to Admin and the shared mailboxes. A page will open.<\/li>\n<li>Tick the required mailbox and click on Edit members.<\/li>\n<li>A page will appear.<\/li>\n<li>To add a member type the person name in the search field and the result will appear beneath the search field.<\/li>\n<li>Click on the valid appeared member.<\/li>\n<li>To remove the member, just click on the cross sign present beside the member\u2019s name whom you want to remove.<\/li>\n<li>Moreover, lastly after performing either the addition or the deletion process of the member, click Save.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"How_to_save_sent_emails_to_shared_mailboxes\"><\/span><strong>How to save sent emails to shared mailboxes?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>Log in to Exchange Online admin center. Click on\u00a0<strong>Groups<\/strong>and then\u00a0<strong>Shared mailboxes<\/strong>.<\/li>\n<li>Select the shared mailbox, then <strong>Edit\u00a0<\/strong>next to\u00a0the <strong>sent items<\/strong><\/li>\n<li>Enable the option\u00a0<strong>Copy items sent as this mailbox<\/strong>and\u00a0<strong>Copy items sent on behalf of this mailbox<\/strong>\u00a0to\u00a0<strong>On<\/strong>, and then <strong>Save<\/strong>.<\/li>\n<\/ul>\n<h4><span class=\"ez-toc-section\" id=\"How_to_add_shared_mailbox_Office_365_to_Outlook\"><\/span><strong>How to add\u00a0 shared mailbox Office 365 to Outlook?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Once the Office 365 Admin adds the user as a member of the O365 shared mailbox, it will automatically display in Outlook. If not visible, the user can close and restart Microsoft Outlook.<\/p>\n<p>If still not visible, then the user can manually add the Exchange Online shared mailbox to Outlook.<\/p>\n<ul>\n<li>Open Outlook.<\/li>\n<li>Go to File\u00e0 Account settings<\/li>\n<li>Again, select\u00a0<strong>Account Settings<\/strong>from the drop-down menu.<\/li>\n<li>Under\u00a0the <strong>Email<\/strong>tab, note that the correct account is highlighted.<\/li>\n<li>Choose\u00a0 A new window appears.<\/li>\n<li>Click on<strong> More Settings<\/strong>&gt;\u00a0<strong>Advanced<\/strong>\u00a0&gt;\u00a0<strong>Add<\/strong>.<\/li>\n<li>Type the shared mailbox email address Choose\u00a0<strong>OK<\/strong>.<\/li>\n<li>Again, click <strong>OK<\/strong>. Choose\u00a0<strong>Next\u00a0<\/strong>&gt;\u00a0<strong>Finish<\/strong>&gt;\u00a0<strong>Close<\/strong>.<\/li>\n<\/ul>\n<h4><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span><strong>Conclusion<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Shared mailbox is a great feature of the Office 365 cloud. Through this informative article, I tried to explain about the shared mailbox and the steps to how to create shared mailbox in Office 365.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Here, through this blog, I am ging to tell how to create shared mailbox in Office 365. Creating shared mailboxes helps a group of people to communicate and reply to messages sent to the shared mailboxes. Shared mailboxes are free and there is no requirement to license up to 50 GB. To increase the limit [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[21,59,160,96],"tags":[373,374,376,375,378,377],"class_list":["post-1387","post","type-post","status-publish","format-standard","hentry","category-office-365","category-powershell","category-technology","category-windows","tag-add-shared-mailbox-in-office-365-owa","tag-add-shared-mailbox-in-office-365-webmail","tag-create-a-shared-mailbox-in-office-365-powershell","tag-creating-a-shared-mailbox-in-office-365","tag-how-to-add-shared-mailbox-in-office-365","tag-how-to-add-shared-mailbox-in-office-365-admin-center"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to create shared mailbox in Office 365 Exchange Online<\/title>\n<meta name=\"description\" content=\"Create shared mailbox in Office 365 cloud using Exchange Admin Centre and the PowerShell. Also, learn how to add and remove member in it.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mailsdaddy.com\/blogs\/how-to-create-shared-mailbox-in-office-365-exchange-online\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to create shared mailbox in Office 365 Exchange Online\" \/>\n<meta property=\"og:description\" content=\"Create shared mailbox in Office 365 cloud using Exchange Admin Centre and the PowerShell. 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