{"id":4342,"date":"2025-05-01T10:28:29","date_gmt":"2025-05-01T10:28:29","guid":{"rendered":"https:\/\/www.mailsdaddy.com\/blogs\/?p=4342"},"modified":"2025-05-06T10:47:54","modified_gmt":"2025-05-06T10:47:54","slug":"get-shared-mailbox-usage-report-with-or-without-powershell","status":"publish","type":"post","link":"https:\/\/www.mailsdaddy.com\/blogs\/get-shared-mailbox-usage-report-with-or-without-powershell\/","title":{"rendered":"Get Shared Mailbox Usage Report With or Without PowerShell"},"content":{"rendered":"<p>Shared mailboxes play a vital role in facilitating efficient collaboration within businesses and organizations. They allow multiple users to access and send emails from a common email address (e.g., info@company.com or sales@company.com), streamlining team communication.<\/p>\n<p>Additionally, shared mailboxes can serve as a temporary archive to retain the email data of former employees, helping preserve important correspondence even after users leave the company.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.mailsdaddy.com\/blogs\/get-shared-mailbox-usage-report-with-or-without-powershell\/#Why_organization_need_a_shared_mailbox_usage_report\" >Why organization need a shared mailbox usage report?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.mailsdaddy.com\/blogs\/get-shared-mailbox-usage-report-with-or-without-powershell\/#How_to_get_usage_reports_of_shared_mailbox\" >How to get usage reports of shared mailbox?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.mailsdaddy.com\/blogs\/get-shared-mailbox-usage-report-with-or-without-powershell\/#Get_shared_mailbox_usage_report_using_Microsoft_Admin_Center\" >Get shared mailbox usage report using Microsoft Admin Center<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.mailsdaddy.com\/blogs\/get-shared-mailbox-usage-report-with-or-without-powershell\/#Create_a_Shared_mailbox_usage_report_using_PowerShell\" >Create a Shared mailbox usage report using PowerShell<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.mailsdaddy.com\/blogs\/get-shared-mailbox-usage-report-with-or-without-powershell\/#Conclusion\" >Conclusion<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.mailsdaddy.com\/blogs\/get-shared-mailbox-usage-report-with-or-without-powershell\/#Download_Shared_Mailbox_Usage_Report_on_Android\" >Download Shared Mailbox Usage Report on Android<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Why_organization_need_a_shared_mailbox_usage_report\"><\/span>Why organization need a shared mailbox usage report?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>There are many factors and security issues in an organization that should be measured and acted upon accordingly. Similarly, shared mailbox usage reports help them monitor and optimize resources and security.<\/p>\n<p>It also includes activities, access, license management, etc. The IT administrator can streamline management based on these statistics and make shared mailboxes efficient and effective for everyone.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_to_get_usage_reports_of_shared_mailbox\"><\/span>How to get usage reports of shared mailbox?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>There are <strong>two primary methods<\/strong> to export shared mailbox usage reports in Microsoft 365:<\/p>\n<ol>\n<li><strong>Microsoft Admin Center:<\/strong><br \/>\nA user-friendly, graphical interface ideal for administrators who prefer a visual approach. It allows easy navigation and export of mailbox reports with just a few clicks.<\/li>\n<li><strong>PowerShell Commands:<\/strong><br \/>\nPreferred by IT professionals for its speed and automation capabilities. PowerShell enables quick access to detailed reports, especially useful for bulk data extraction or scheduled reporting tasks.<\/li>\n<\/ol>\n<p>Both methods serve different expertise levels and can be used based on organizational needs and IT proficiency.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Get_shared_mailbox_usage_report_using_Microsoft_Admin_Center\"><\/span>Get shared mailbox usage report using Microsoft Admin Center<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Using the Microsoft admin center, users who have admin access can easily export the report. Follow the below steps:<\/p>\n<ol>\n<li>Login to <strong>Office 365<\/strong> and navigate to the <strong>admin<\/strong> panel.<\/li>\n<li>In the <strong>Microsoft admin center<\/strong>, click on <strong>Reports<\/strong><\/li>\n<li>Choose <strong>Usage<\/strong><\/li>\n<li>Click on <strong>Exchange<\/strong> on the left side application.<\/li>\n<li>Hit on <strong>Mailbox usage<\/strong>. In the below detail, you can add additional columns like recipient type, item count, create date, etc. to view details.<\/li>\n<li>Now go to the <strong>storage<\/strong> section and choose <strong>Shared<\/strong> in the drop-down.<\/li>\n<li>Click on the <strong>Export<\/strong> option to download data in CSV file format.<\/li>\n<\/ol>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-4343\" src=\"https:\/\/www.mailsdaddy.com\/blogs\/wp-content\/uploads\/2025\/05\/shared-mailbox-usage-report.png\" alt=\"shared mailbox usage report\" width=\"1918\" height=\"911\" srcset=\"https:\/\/www.mailsdaddy.com\/blogs\/wp-content\/uploads\/2025\/05\/shared-mailbox-usage-report.png 1918w, https:\/\/www.mailsdaddy.com\/blogs\/wp-content\/uploads\/2025\/05\/shared-mailbox-usage-report-300x142.png 300w, https:\/\/www.mailsdaddy.com\/blogs\/wp-content\/uploads\/2025\/05\/shared-mailbox-usage-report-1024x486.png 1024w, https:\/\/www.mailsdaddy.com\/blogs\/wp-content\/uploads\/2025\/05\/shared-mailbox-usage-report-768x365.png 768w, https:\/\/www.mailsdaddy.com\/blogs\/wp-content\/uploads\/2025\/05\/shared-mailbox-usage-report-1536x730.png 1536w\" sizes=\"(max-width: 1918px) 100vw, 1918px\" \/><\/p>\n<p>To check mailbox activity or view the last sent\/received emails, an administrator can grant himself full access permissions using the Exchange Admin Center (EAC). Read: <a href=\"https:\/\/www.mailsdaddy.com\/blogs\/how-to-delegate-mailbox-in-office-365-account\/\">How to Delegate User Mailbox?<\/a><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Create_a_Shared_mailbox_usage_report_using_PowerShell\"><\/span>Create a Shared mailbox usage report using PowerShell<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Use these cmdlet commands to obtain individual or mass-shared mailbox usage reports for IT professional users.<\/p>\n<p>Run this command to Connect Exchange Online<\/p>\n<pre>Connect-ExchangeOnline<\/pre>\n<p>Run the below command to get the shared mailbox list<\/p>\n<p><strong>For single mailbox<\/strong><\/p>\n<pre>Get-MailboxStatistics -Identity \"shared@domain.com\" |\r\n\r\nSelect DisplayName, LastLogonTime, TotalItemSize, ItemCount<\/pre>\n<p><strong>Export single shared mailbox usage report in CSV<\/strong><\/p>\n<pre>Get-MailboxStatistics -Identity \"shared@domain.com\" |\r\n\r\nSelect DisplayName, LastLogonTime, TotalItemSize, ItemCount |\r\n\r\nExport-Csv -Path \"C:\\Users\\somit\\Desktop\\SelectedSharedMailboxReport.csv\" -NoTypeInformation<\/pre>\n<p><strong>For all shared mailboxes<\/strong><\/p>\n<pre>Get-Mailbox -RecipientTypeDetails SharedMailbox | Select-Object DisplayName,PrimarySmtpAddress<\/pre>\n<p><strong>Get details of the last login time, size, and count<\/strong><\/p>\n<pre>Get-Mailbox -RecipientTypeDetails SharedMailbox | Get-MailboxStatistics |\r\n\r\nSelect DisplayName, LastLogonTime, TotalItemSize, ItemCount<\/pre>\n<p><strong>Export Shared mailbox usage report in CSV<\/strong><\/p>\n<pre>Get-Mailbox -RecipientTypeDetails SharedMailbox | Get-MailboxStatistics |\r\n\r\nSelect DisplayName, LastLogonTime, TotalItemSize, ItemCount |\r\n\r\nExport-Csv -Path \"C:\\Users\\somit\\Desktop\\SharedMailboxUsageReport.csv\" -NoTypeInformation<\/pre>\n<p>As an IT professional, you can customize PowerShell scripts to export more specific details about shared mailboxes based on organizational needs. This includes additional attributes such as last send\/receive timestamps, mailbox size trends, quota status, user access logs, and more<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>In this guide, we\u2019ve outlined clear steps to download shared mailbox usage reports with and without PowerShell commands. Whether you&#8217;re an IT admin looking for a quick export method or an organization seeking a user-friendly approach, these methods ensure you have the flexibility and control you need. For more assistance related to Office 365 migration, recovery, and support, contact MailsDaddy.<\/p>\n<p><strong>Read More<\/strong><\/p>\n<p><a href=\"https:\/\/www.mailsdaddy.com\/blogs\/pre-provision-onedrive-in-organization\/\">OneDrive Pre-provision steps<\/a><\/p>\n<p><a href=\"https:\/\/www.mailsdaddy.com\/blogs\/office-365-imap-settings-to-migrate-imap-email-to-office-365\/\">IMAP to Office 365 Migration Support<\/a><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Download_Shared_Mailbox_Usage_Report_on_Android\"><\/span>Download Shared Mailbox Usage Report on Android<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"ast-oembed-container \" style=\"height: 100%;\"><iframe title=\"How to Export Shared Mailbox Usage Report in Office 365 from Android | No PowerShell Needed\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/a9pKvES75Z4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Shared mailboxes play a vital role in facilitating efficient collaboration within businesses and organizations. They allow multiple users to access and send emails from a common email address (e.g., info@company.com or sales@company.com), streamlining team communication. Additionally, shared mailboxes can serve as a temporary archive to retain the email data of former employees, helping preserve important [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":4344,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[341,21,160],"tags":[],"class_list":["post-4342","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-microsoft","category-office-365","category-technology"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Get Shared mailbox usage report with or without PowerShell<\/title>\n<meta name=\"description\" content=\"A step-by-step guide to getting shared mailbox usage reports in CSV. 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