{"id":77,"date":"2016-04-29T05:50:02","date_gmt":"2016-04-29T05:50:02","guid":{"rendered":"http:\/\/www.mailsdaddy.com\/blogs\/?p=77"},"modified":"2023-08-06T10:01:03","modified_gmt":"2023-08-06T10:01:03","slug":"fix-outlook-ost-file-in-use-cannot-accessed-error","status":"publish","type":"post","link":"https:\/\/www.mailsdaddy.com\/blogs\/fix-outlook-ost-file-in-use-cannot-accessed-error\/","title":{"rendered":"Solution to Fix \u201cdefault outlook profile.ost is in use and cannot be accessed \u201d Error"},"content":{"rendered":"<p>The Microsoft Outlook and Exchange servers are the widely used applications. Most of the users \u00a0who work with MS Outlook were familiar with .OST extension. \u00a0It is also known as Offline Storage Table used to store your mailbox\u2019s items (Emails, Contacts and Calendars, etc.) <!--more-->when you\u2019re working with Exchange Server and MS Outlook in offline mode.<\/p>\n<p>Sometimes you start getting error \u201cOutlook.ost file is in use and cannot be accessed close any application that is using this file\u201d. Which means the OST file you are trying to open is already used by another program or application. There are a few similar errors which you may notice while accessing the default OST file:<\/p>\n<ol>\n<li>.ost file in use error outlook 2010, 2007, 2003<\/li>\n<li>outlook 2010 ost file in use and cannot be accessed<\/li>\n<li>ost file is in use by another application<\/li>\n<li>cannot display the folder the file outlook ost is in use and cannot be accessed<\/li>\n<li>default outlook profile.ost is in use and cannot be accessed<\/li>\n<\/ol>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.mailsdaddy.com\/blogs\/fix-outlook-ost-file-in-use-cannot-accessed-error\/#Reasons_behind_The_Error_%E2%80%9COST_is_in_use_and_cannot_be_accessed%E2%80%9D\" >Reasons behind The Error \u201cOST is in use and cannot be accessed\u201d!<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.mailsdaddy.com\/blogs\/fix-outlook-ost-file-in-use-cannot-accessed-error\/#Solutions_to_Fix_ost_file_in_use_Error_Outlook_2013_2010_2007_2003\" >Solutions to Fix .ost file in use Error Outlook 2013, 2010, 2007 &amp; 2003<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.mailsdaddy.com\/blogs\/fix-outlook-ost-file-in-use-cannot-accessed-error\/#Solution-1_Close_MS_Outlook_and_Kill_All_Outlook_Related_Processes\" >Solution-1:\u00a0 Close MS Outlook and Kill All Outlook Related Processes<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.mailsdaddy.com\/blogs\/fix-outlook-ost-file-in-use-cannot-accessed-error\/#Solution-2_Disable_Cached_Exchange_Mode\" >Solution-2: \u00a0Disable Cached Exchange Mode<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.mailsdaddy.com\/blogs\/fix-outlook-ost-file-in-use-cannot-accessed-error\/#Solution-3_Run_ScanOSTexe_Application\" >Solution-3: Run ScanOST.exe \u00a0Application<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Reasons_behind_The_Error_%E2%80%9COST_is_in_use_and_cannot_be_accessed%E2%80%9D\"><\/span>Reasons behind The Error \u201cOST is in use and cannot be accessed\u201d!<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>These errors mainly occur when multiple users or application are trying to use the same OST file. Apart from that, here are some of the common reasons for such queries:<\/p>\n<ul>\n<li>Due to slow internet connection<\/li>\n<li>While synchronizing .ost file on the local machine with the Microsoft Exchange server mailbox<\/li>\n<li>Runtime conflict of certain other programs with the Outlook application<\/li>\n<li>Attempting to access the same. ost file by multiple users at the same time<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Solutions_to_Fix_ost_file_in_use_Error_Outlook_2013_2010_2007_2003\"><\/span>Solutions to Fix .ost file in use Error Outlook 2013, 2010, 2007 &amp; 2003<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>After confirming how to detect the error and finding the reasons behind it, the next step is to try and resolve these issues. For this there are three approaches explained \u00a0which will help you to understand how to fix default outlook profile.ost is in use and cannot be accessed error.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Solution-1_Close_MS_Outlook_and_Kill_All_Outlook_Related_Processes\"><\/span>Solution-1:\u00a0 Close MS Outlook and Kill All Outlook Related Processes<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>This is initial solution may be helpful to fix the above listed errors. Follow the step by step guide to perform the task.<\/p>\n<ol>\n<li>In the first step, close your Microsoft Outlook safely.<\/li>\n<li>Now Right-click the task bar and select \u201c<strong>Task Manager<\/strong>\u201d<\/li>\n<li>Choose the \u201c<strong>Processes<\/strong>\u201d tab.<\/li>\n<li>Search \u201c<strong>Communicator<\/strong>\u201c, \u201c<strong>Lync<\/strong>\u201c, \u201c<strong>ucmapi<\/strong>\u201d or \u201c<strong>Outlook<\/strong>\u201c. If you find, then select the \u201c<strong>End task<\/strong>\u201d button.<\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Solution-2_Disable_Cached_Exchange_Mode\"><\/span>Solution-2: \u00a0Disable Cached Exchange Mode<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>This is another method may help you to solve the issue. In this method you just need to disable cache Exhnage Mode by following below steps:<\/p>\n<ol>\n<li>Close the MS Outlook.<\/li>\n<li>Open \u201c<strong>Control Panel<\/strong>\u201d and choose \u201c<strong>Mail<\/strong>\u201c.<\/li>\n<li>Select the \u201c<strong>Email Accounts<\/strong>\u201d button and choose the \u201c<strong>Email<\/strong>\u201d tab.<\/li>\n<li>Choose the <strong>Email-Id<\/strong> and then click on the \u201c<strong>Change<\/strong>\u201c.<\/li>\n<li>Uncheck \u201cUse Cached Exchanged Mode\u201c &gt;&gt; Select \u201c<strong>Next<\/strong>\u201d &gt;&gt; \u201c<strong>Finish<\/strong>\u201c.<\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Solution-3_Run_ScanOSTexe_Application\"><\/span>Solution-3: Run ScanOST.exe \u00a0Application<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>This is the last but effective method to fix error \u201chost file is in use cannot be accessed\u201d and make OST file readable.<\/p>\n<ol>\n<li>Close the MS Outlook application.<\/li>\n<li>Launch ScanOST.exe<\/li>\n<li>Choose <strong>Mailbox<\/strong> &gt;&gt; Select the <strong>&#8216;Repair Errors<\/strong>&#8216; &gt;&gt; Click on &#8216;<strong>Begin Scan&#8217;<\/strong>.<\/li>\n<li>It will take a few minutes to scan hierarchy and fix errors.<\/li>\n<\/ol>\n<p><strong>Conclusion<\/strong>: In this article three different methods are discussed to fix error \u201ccannot display the folder the file outlook ost is in use and cannot be accessed\u201d. In case above solutions fails to repair and fix these issues, then you use <strong><a href=\"http:\/\/www.mailsdaddy.com\/ost-to-pst-converter\/\">OST to PST conversion<\/a> <\/strong>solution provided by<strong>\u00a0MailsDaddy <\/strong>. It will fix the ost file is in use by another application error and give you another file with extension .pst which can be directly opened or imported into all editions of Microsoft Outlook.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Microsoft Outlook and Exchange servers are the widely used applications. Most of the users \u00a0who work with MS Outlook were familiar with .OST extension. \u00a0It is also known as Offline Storage Table used to store your mailbox\u2019s items (Emails, Contacts and Calendars, etc.)<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[3,2],"tags":[],"class_list":["post-77","post","type-post","status-publish","format-standard","hentry","category-exchange-server","category-ost-file"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Fix Outlook.ost File is in Use and Cannot be Accessed Error<\/title>\n<meta name=\"description\" content=\"Fix a common error Outlook OST is in use and cannot be accessed close any application that is using this file. 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Solve .ost file in use error Outlook 2010, 2013, 2007 and 2003.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.mailsdaddy.com\/blogs\/fix-outlook-ost-file-in-use-cannot-accessed-error\/","og_locale":"en_US","og_type":"article","og_title":"Fix Outlook.ost File is in Use and Cannot be Accessed Error","og_description":"Fix a common error Outlook OST is in use and cannot be accessed close any application that is using this file. 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